Operated by Story Suite Pty Ltd
1. Acceptance of Terms
By accessing or using StoryDesk (https://storydesk.ai), you agree to be bound by these Terms and Conditions ("Terms"). StoryDesk is operated by Story Suite Pty Ltd, an Australian company ("we", "our", "us"). If you do not agree to these Terms, you must not use the platform.
These Terms, together with our Privacy Policy, form the complete agreement between you and Story Suite Pty Ltd regarding your use of StoryDesk.
2. Service Description
StoryDesk is an AI-powered content management platform that enables users to research, create, manage, and distribute content across multiple brands and platforms. Features include AI-assisted content generation, content scheduling and publishing, multi-brand management, workflow and collaboration tools, analytics and performance tracking, and integration with third-party platforms including Facebook, Instagram, WordPress, Wix, and Substack.
3. Account Registration and Security
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activity that occurs under your account.
- You must notify us immediately of any unauthorised use of your account.
- You must be at least 18 years of age to create an account.
4. Subscriptions and Payments
- StoryDesk is offered on a subscription basis. Pricing, features, and plan details are available on our website.
- Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
- We reserve the right to change pricing with reasonable notice. Continued use after a price change constitutes acceptance.
- Payments are processed by third-party payment providers. We do not store full credit card details.
5. User Content and Intellectual Property
5.1 Your Content
You retain ownership of all content you create, upload, or input into StoryDesk ("User Content"). By using StoryDesk, you grant us a limited, non-exclusive licence to host, process, and display your User Content solely for the purpose of providing the service to you.
5.2 AI-Generated Content
Content generated by StoryDesk's AI features is provided for your use. You are solely responsible for reviewing, editing, fact-checking, and approving all AI-generated content before publication. StoryDesk does not guarantee the accuracy, originality, or suitability of AI-generated content.
5.3 Our Intellectual Property
StoryDesk, including its design, features, code, algorithms, branding, and documentation, is the intellectual property of Story Suite Pty Ltd. Nothing in these Terms grants you any rights to our intellectual property beyond the right to use the platform as a subscriber.
6. Responsible Use
You agree not to use StoryDesk to:
- Create or distribute misinformation, deceptive content, or undisclosed deepfakes
- Harass, vilify, or discriminate against individuals or groups
- Generate illegal content or facilitate wrongdoing
- Violate the privacy or confidentiality of others
- Plagiarise or deliberately copy copyrighted work without permission
- Violate any applicable laws, regulations, or third-party rights
- Interfere with the security, integrity, or performance of the platform
We reserve the right to suspend or terminate your account if we reasonably believe you are in breach of these Terms.
7. Third-Party Platform Integrations
7.1 Facebook and Instagram
StoryDesk integrates with Meta's Facebook and Instagram platforms via the Meta Graph API. By connecting your Facebook Pages or Instagram Business accounts to StoryDesk:
- You authorise StoryDesk to access and use data from your connected accounts in accordance with our Privacy Policy and the permissions you grant.
- You acknowledge and agree that your use of Facebook and Instagram through StoryDesk is also subject to Meta's Terms of Service and Meta's Platform Terms.
- You represent that you have the authority to connect the Facebook Pages and Instagram accounts you link to StoryDesk, and that you have obtained any necessary consents from co-administrators or business owners.
- You may disconnect your Facebook or Instagram accounts from StoryDesk at any time through your account settings. Upon disconnection, StoryDesk will cease accessing data from the disconnected accounts and will delete associated data in accordance with our Privacy Policy.
7.2 Other Integrations
StoryDesk integrates with additional third-party platforms including WordPress, Wix, and Substack (with more platforms added over time). Your use of these integrations is subject to the respective third-party platform's terms and policies. StoryDesk is not responsible for the availability, performance, or policies of third-party platforms.
7.3 API Compliance
StoryDesk accesses third-party APIs in compliance with each platform's developer terms and policies. We do not guarantee uninterrupted access to third-party platform features, as these are subject to change by the platform providers.
8. Editorial Responsibility
StoryDesk helps you draft content efficiently, but you remain the publisher. You are solely responsible for:
- All final editorial decisions regarding content published through StoryDesk
- Fact-checking, verifying claims, confirming quotes and dates, and ensuring accuracy
- Legal review where relevant, including defamation, copyright, and privacy considerations
- Compliance with platform-specific content rules (e.g., Facebook Community Standards, Instagram Community Guidelines)
- Disclosing AI assistance where your audience would reasonably expect it
9. Disclaimers
StoryDesk is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Story Suite Pty Ltd disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
- The platform will be uninterrupted, secure, or error-free
- AI-generated content will be accurate, complete, original, or suitable for any particular purpose
- Third-party platform integrations will remain available or function without interruption
- Content published through StoryDesk will comply with all applicable laws and platform policies
10. Limitation of Liability
To the maximum extent permitted by applicable law, Story Suite Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from your use of StoryDesk.
In particular, we shall not be liable for any damages arising from:
- Content published through third-party platforms (including Facebook and Instagram) using StoryDesk
- Changes to or discontinuation of third-party platform APIs or features
- Actions taken by third-party platforms (including account suspensions or content removals)
- Reliance on AI-generated content without independent verification
Our total liability under these Terms shall not exceed the total amount paid by you to StoryDesk in the twelve (12) months preceding the event giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Story Suite Pty Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of StoryDesk, your User Content, your breach of these Terms, or your violation of any applicable law or third-party rights.
12. Termination
- You may cancel your subscription and close your account at any time through your account settings.
- We may suspend or terminate your account for breach of these Terms, with or without notice depending on the severity of the breach.
- Upon termination, your right to use StoryDesk ceases immediately. We will retain and delete your data in accordance with our Privacy Policy.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and, where practicable, by email. Your continued use of StoryDesk after changes take effect constitutes acceptance of the revised Terms.
15. Contact Us
If you have any questions about these Terms, please contact:
Story Suite Pty Ltd
Email: support@storydesk.ai
Website: https://storydesk.ai